Updated June 14, 2022
Personal Information We Collect and How We Use It
- automatically when you visit and browse our site or use applications downloaded from it;
- directly from you when you register, update your account and/or profile, personalize a product or use our graphic services, place an order, use applications downloaded from our website or contact our customer service;
- indirectly from third party companies, including social media websites; and
- directly from third-party companies, and we may integrate it with existing information we collect about our customers.
If you are a registered Podiums Canada customer, we link the automatically collected data to other information we collect about you. You have the option of not providing information. However, withholding information may prevent you from using certain features of our website. Similarly, if you do not want us to place certain cookies on your device, our website will only have limited functionality (see “Cookies and similar files” below).
The Website is not intended for use by children under the age of sixteen and children under the age of sixteen are prohibited from creating an account or providing their personal information.
Type of personal information we collect
How we use them
We may use personal information for other purposes, but only if you have given your consent to do so. For example, if you review a product, you consent to us posting that review on our website. Please note that reviews posted on our website are public; therefore only provide information that you are willing to share publicly. When you enter a contest or sweepstakes, you may share information about yourself that we may disclose publicly if you are the winner.
Who has access to your information?
We limit access to your information to those employees who need to use that information and who are required to protect it and keep it confidential.
We may also provide the information we collect about you to other companies, who may process it on our behalf, including companies that assist us in the following areas:
- Execution or delivery of your order
- Data storage and security
- Payment processing
- Marketing, analysis and fraud detection activities
- Customer service
We may also share this information if required or permitted by law, such as when we believe that such disclosure is appropriate to cooperate in an investigation of activities deemed illegal, enforce our terms and conditions or protect our rights or our property or those of others.
Finally, we may provide your information to one or more third parties in the event of a merger, acquisition or corporate reorganization affecting us.
How long do we keep your information?
We retain your personal information only as long as necessary to fulfill the purposes for which it was provided or because we are legally required to do so. In particular, we retain your information, including graphics you upload or use to personalize products, for as long as you have an account.
What are your rights to access and control the use of your information?
You have the right to:
- access your personal data;
- unsubscribe from marketing campaigns or withdraw any specific consent you have given us;
- request a copy of the personal data we process;
- have errors in your personal information corrected;
- have your personal information deleted (or changed so that you are not identifiable) or restrict how we use it, but in either case only in the specific circumstances required by law; and
- file a complaint with your local data protection authority.
You can contact customer service to exercise any of the rights listed above by visiting the Contact Us page of this website. If you wish to change your name, email address, password, communication preferences and/or optional membership after registering, you can access your account by logging into My Account and selecting Update. account update. You can also request these changes by emailing firstname.lastname@example.org or by writing to:
C.P 43069, CSP Vilamont
Laval (Quebec) H7M 6A1
Cookies and Similar Files
Our website uses "cookies" and files similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized location on your computer.
We also use ETag entity tags to store a unique customer code that allows us to identify you when you return to the website and to find your preferences and past orders. Clearing your browser cache will remove all ETag entity tags.
If you receive emails from Podiums Canada, we may use web beacons and similar technologies to track whether you have opened the message and clicked on any links within the message.
Types of Cookies
Our website uses the following types of cookies:
cookies We use these cookies to allow you to access the functionalities of our website, to manage your preferences (such as language or tax settings) and to follow the statistics necessary to meet contractual requirements.
replay cookies We use these cookies to track how you interact with our website as you explore it and how you personalize products, in order to improve the site and your customer experience.
Session Replay Data includes, but is not limited to, mouse movements, clicks, typing, scrolling, and other actions you take while browsing our website and customizing your products. We do not use session replay cookies on pages that may contain payment information.
We use these cookies to test new site features, detect errors, analyze site usage, receive user feedback, and provide you with a more relevant and personalized experience based on your interests and interactions.
Even if you decline functional cookies, we may still use other information we collect about you to personalize your Podiums Canada experience. For example, we may use data about past purchases, information gathered from saved graphics in your portfolio, or information you explicitly provide about your brand, for personalization purposes.
We use these cookies to show you advertisements and offers that are relevant to your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
Use and Disclosure of Information
We use and disclose the information we collect about you to maintain, improve and administer our website, to operate our business, to provide the products and services you request, to administer your account, to inform you about products and services that may be of interest to you and to personalize your online experience.
Business Operations: In order to carry out certain business functions, such as order fulfillment, emailing, or marketing, we sometimes engage other companies to perform services on our behalf. These companies may be located outside of Canada. We may disclose the personal information we collect about you to these companies to enable them to provide these services, but these companies are not permitted to use it for any purpose other than to fulfill their contractual obligations to Podiums Canada.
Third Parties: In addition, we may share the information we collect with other companies with whom we have entered into joint marketing agreements.
Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire Podiums Canada or its assets. It is also possible that Podiums Canada may partner with or purchase another company in order to continue operations as a combined company. If this occurs, information about our customers, including your personal information, may be transferred to the new business entity as one of Podiums Canada's assets. If so, we will update this policy to reflect any change in ownership or control of your personal information.
Access and Accuracy of Your Personal Information
If you believe that the personal information we hold about you is not accurate, complete or up-to-date, please contact Podiums Canada Customer Service at the contact information listed above.
You can request access to the personal information we hold about you. In general, we will provide you with this access, except in limited circumstances where the law allows us to refuse it. You should direct all inquiries to Podiums Canada Customer Service. We may charge a fee for providing such access, which will not exceed our reasonable expenses incurred in responding to your request, including photocopying and administrative costs.
You may also contact us to discuss your questions or concerns regarding the processing of your personal information, including to file complaints of violations of applicable privacy laws.
Links to products and services of third-party companies
When you visit or use the Website, you may be presented with an offer to purchase products or services from third party companies. These products and services are offered and provided by independent companies that are not owned or operated by Podiums Canada. If you click on one of the offers presented, you will be redirected to the third-party company's site, and any information you provide in response to the offer will be collected and used by that third-party company. The information you provide to the third-party company and your dealings with it are governed by that third-party company's privacy and other policies.
We offer you a variety of choices about how we use and share your personal information.
Communications from Podiums Canada:If you do not wish to receive email communications from Podiums Canada about our own or third-party products and services that may be of interest to you, you can update your preferences in the My Account section of the website. You can also click on the unsubscribe link at the bottom of any of our emails. You may also request to be added to our do not call list and/or our do not email list by contacting us through the Contact Us page of this website. Be sure to include your exact name, email address, mailing address, and phone number(s), as well as the list(s) you want to be on (Do Not Call and/or Do Not Mail).
Deactivation of your account: You may also request deactivation of your Podiums Canada account by contacting customer care at email@example.com or by writing to the address below to request account deactivation. Please note that your personal information may remain in our archived records after your account is deactivated.
We maintain physical, electronic and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products from our website. When you create an account with Podiums Canada, you choose a password to protect account information. A password is only as strong as you give it: you must choose a unique password and keep it in a safe place. You can change the password as often as you like by going to My Account.
Podiums Canada allows access to your personal information only to those who need it to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website.
As part of hosting certain websites and other products and services provided to you, we may need to access data about your end users or customers. We generally process and use the data of these end users and customers on your behalf and according to your instructions.
Our login process is designed to protect your privacy. If you are having difficulty logging into our website, please ensure that you are using your registered email address and/or the correct password. If you are using your registered email address and the correct password, but continue to have difficulty logging into our site, please contact Customer Service.
Podiums Canada sends an email notification confirming acceptance of each order you place, to the email address you provided to us when creating your Podiums Canada account. If you receive a confirmation for an order that you did not place, please notify us immediately by email to customer service.